Not able to retrieve system instance details :: PRCA-1084 : Failed to retrieve ASM Mode PRKH-1059 : Failed to get ASM mode PRKH-1056 : Unexpected CSS error(error code[0]) PRKH-1002 : Internal HASContext Error: JNI Native Call Failure

 Hi,

While applying Jan 2022 RU patches on Oracle GI & DB 19.13.0.0 database, "opatchauto" got failed with below errors. Pasting here entire log for study and reference purpose.

Not able to retrieve system instance details :: PRCA-1084 : Failed to retrieve ASM Mode

PRKH-1059 : Failed to get ASM mode

PRKH-1056 : Unexpected CSS error(error code[0])

PRKH-1002 : Internal HASContext Error: JNI Native Call Failure

Related MOS doc for reference. Doc ID 1992303.1

Error :

[root@node1 33509923]# opatchauto apply /backupstore/Jan2022_CPU_Patches/33567274/33509923

2022-04-22 15:48:12,542 FINE [1] com.oracle.glcm.patch.auto.db.product.driver.crs.CrsProductDriver - oracle.installer.library_loc set to /backupstore/Jan2022_CPU_Patches/33567274/33509923/33529556/files/lib

2022-04-22 15:48:12,818 SEVERE [1] com.oracle.glcm.patch.auto.db.integration.model.productsupport.topology.TopologyCreator - Stacktrace :: oracle.dbsysmodel.driver.sdk.productdriver.ProductDriverException: PRCA-1084 : Failed to retrieve ASM Mode

PRKH-1059 : Failed to get ASM mode

PRKH-1056 : Unexpected CSS error(error code[0])

PRKH-1002 : Internal HASContext Error: JNI Native Call Failure

com.oracle.glcm.patch.auto.db.product.driver.crs.CrsProductDriver.makeASM(CrsProductDriver.java:702)

com.oracle.glcm.patch.auto.db.product.driver.crs.CrsProductDriver.buildCRSSystemInstance(CrsProductDriver.java:511)

com.oracle.glcm.patch.auto.db.product.driver.crs.CrsProductDriver.buildSystemInstance(CrsProductDriver.java:562)

com.oracle.glcm.patch.auto.db.integration.model.productsupport.topology.TopologyCreator.createSystemInstance(TopologyCreator.java:261)

com.oracle.glcm.patch.auto.db.integration.model.productsupport.topology.TopologyCreator.process(TopologyCreator.java:177)

com.oracle.glcm.patch.auto.db.integration.model.productsupport.topology.TopologyCreator.main(TopologyCreator.java:121)

   

Solution :

By root user check the environment variable set :

[root@node1 trace]# env

GRID_HOME=/u01/app/19.0.0/grid

ORA_CRS_HOME=/u01/app/19.0.0/grid/bin

PATH=/u01/app/19.0.0/grid/bin:/u01/app/19.0.0/grid/OPatch:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/root/bin

OLDPWD=/root

[root@node1 trace]#

So here you can observer grid home path pointed to home location & bin location too.

Hence, unset "ORA_CRS_HOME" variable and try again.

[root@node1 33509923]# opatchauto apply /backupstore/Jan2022_CPU_Patches/33567274/33509923

........

Trying to apply SQL patch on home /u01/app/oracle/product/19.0.0/dbhome_1

SQL patch applied successfully on home /u01/app/oracle/product/19.0.0/dbhome_1

OPatchAuto successful.

Cheers !